STRATEGY, MARKETING AND TECHNOLOGY

From commercial opportunities to visible results.

Discover your organisation’s next growth opportunity. upMention brings together strategy, marketing and technology for ambitious small and medium-sized businesses and larger family businesses. We help you make informed commercial choices, put marketing into practice and develop software that supports your organisation.

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Find the right service

Where can we help?

Choose the entry point that best matches your question. If it's not yet clear where the bottleneck lies, we look into that together first.

Strategy

What do we choose?

Make informed choices about your audience, offer, positioning and commercial priorities.

  • Market and customer insights
  • Positioning
  • Proposition
  • Commercial choices
  • Growth plans
  • AI and market research

A clear course and a concrete plan.

See our strategic approach →

How we make growth concrete

  1. 01

    Understand

    We bring organisation, customers, market, behaviour and results together.

  2. 02

    Choose

    We decide what can make the biggest difference now.

  3. 03

    Execute

    We put strategy, marketing and technology to work with purpose.

WHAT YOU GET

Not a report for the drawer. A plan that actually gets executed.

You don't get a long list of loose opportunities. We make one commercial choice concrete and set out what needs to happen, who is responsible, what it costs and how we measure the result.

We don't just advise on what should happen. Our teams can also execute it.

The growth plan

  • 01
    Commercial priority
    The question that gets attention first.
  • 02
    Desired result
    A clear description of what needs to change.
  • 03
    Activities
    The concrete actions needed to get there.
  • 04
    Ownership
    Who owns it, on your side and on ours.
  • 05
    Planning
    Actions for the next 30, 90 and 365 days.
  • 06
    Budget and capacity
    What it takes to make the choice executable.
  • 07
    Measurement
    How we determine whether the approach works.
BLIND SPOTS AND FRICTION

Where is growth being left behind?

Growth rarely gets stuck on a single channel. Sometimes a sharp choice is missing. Sometimes marketing reaches the wrong people. And sometimes the technology makes further growth unnecessarily hard.

  • 01

    A promising audience isn't being reached yet.

  • 02

    What the organisation promises doesn't match what customers experience.

  • 03

    Customers voice a need that no clear offer answers yet.

  • 04

    Marketing and sales are working towards different goals.

  • 05

    Employee knowledge isn't being put to enough use.

  • 06

    A website, system or manual process is holding back conversion and scale.

We're not after a complete list of possibilities. We're after the choice that can create the most movement right now.

WHAT WE INVESTIGATE

We bring inside and outside together into one commercial picture.

Good commercial choices rarely start with new information. Usually the information is already there, spread across people, systems, customers and the market. We bring it together in one place, analyse it with AI and turn the outcomes into priorities and tasks together with you.

We call that way of working upMention Intelligence. It brings together information from the organisation, its customers and its market to support research, analysis and advice. Our people review the outcomes. It supports strategy, marketing and technology and is not a separate service you need to buy.

From inside

From outside

Organisation

  • Ambitions and commercial goals
  • Leadership and employees
  • Sales, marketing and service
  • Processes and systems
  • Results and financial information

Customers

  • Conversations and interviews
  • Reviews and customer questions
  • Needs and objections
  • The customer journey
  • Use of products or services

Market and competition

  • Competitors and positioning
  • Products, services and pricing
  • Market developments
  • Vacancies and investments
  • Online visibility

Digital environment

  • Search behaviour
  • Websites and platforms
  • Social media
  • AI answers and mentions
  • Public data sources

Every organisation is different. That's why we only investigate the information that helps make better commercial choices. Sometimes that's a conversation. Sometimes data. Usually both.

We combine insights from internal systems, conversations, customer feedback, online behaviour and public sources into one overview.

Examples of sources

GoogleLinkedInReviewsCRMAnalyticsAINewsSocial mediaVacanciesWebsiteSalesInterviews
HOW PEOPLE WORK TOGETHER

The way people work together is part of the research too.

Sometimes growth is not held back by the market or the technology, but by how responsibilities, decisions and expectations are divided inside an organisation.

Where it helps, we use organisational constellations to make the relationships between people, roles and decisions visible. With marketing constellations we look at how the offer, the target audience and the message relate to each other.

It is not a mandatory step and it is not therapy. It is a form of research we only use when the question calls for it. What comes up is always connected to business information and a concrete next step.

Read more about systemic work

FROM CHOICE TO RESULT

Measure, learn and choose again.

Every month we discuss what's been done, what's changing with customers and in the market, and what results are becoming visible. Then we decide what to keep, adjust or take on as the next priority.

  1. 01

    Understand

    We pull together the most important information.

  2. 02

    Choose

    We settle on one commercial priority.

  3. 03

    Execute

    We deploy strategy, marketing and technology.

  4. 04

    Measure

    We make visible what actually changes.

  5. 05

    Learn

    We look into why something is or isn't working.

  6. 06

    Adjust

    We update the plan for 30, 90 and 365 days.

Better together

They went before you.

Logo Kitchen Studio/TECHNOLOGY

The pencil sketch stays. The processing gets lighter.

Custom kitchens sketched at the kitchen table, captured in the app right away.

4-6 → about 1 hourpreparation per kitchen
View the case →
Logo EeStairs/TECHNOLOGY

Custom software for customers and colleagues

From stair configurators and an international website to Stairfinder and an internal expense system.

Logo Credion/MARKETING

SEO around business finance questions.

A case about connecting relevant search questions, website content and organic visibility.

Logo van Practical Media/STRATEGY

Direction for the offer and communication.

An exploration of the relationship between the entrepreneur, the offer and marketing, identifying areas for further decisions.

“upMention helps you see the opportunities you don’t spot yourself, and translates them into a clear direction and concrete next steps.”
Practical MediaFrank Schel, owner
Bamboo BasicsCompleet DuurzaamCorrosionDecathlonDjoserDe Food Truck ClubDemagFlorynFMTCHelix AcademyMarket ResponsePeters AanhangwagensEeStairsVerdouwWessanen
THIS IS HOW YOU GROW

Tell us where you're stuck.

Share where growth is falling behind or where work inside your organisation isn't coming together well. You don't need to know yet whether the answer lies in strategy, marketing or technology.

Describe what you want to achieve, where growth is lagging or what isn't coming together inside the organisation.

We will reply as soon as possible.