Discover your organisation’s next growth opportunity. upMention brings together strategy, marketing and technology for ambitious small and medium-sized businesses and larger family businesses. We help you make informed commercial choices, put marketing into practice and develop software that supports your organisation.
We bring organisation, customers, market, behaviour and results together.
02
Choose
We decide what can make the biggest difference now.
03
Execute
We put strategy, marketing and technology to work with purpose.
WHAT YOU GET
Not a report for the drawer. A plan that actually gets executed.
You don't get a long list of loose opportunities. We make one commercial choice concrete and set out what needs to happen, who is responsible, what it costs and how we measure the result.
We don't just advise on what should happen. Our teams can also execute it.
The growth plan
01
Commercial priority
The question that gets attention first.
02
Desired result
A clear description of what needs to change.
03
Activities
The concrete actions needed to get there.
04
Ownership
Who owns it, on your side and on ours.
05
Planning
Actions for the next 30, 90 and 365 days.
06
Budget and capacity
What it takes to make the choice executable.
07
Measurement
How we determine whether the approach works.
BLIND SPOTS AND FRICTION
Where is growth being left behind?
Growth rarely gets stuck on a single channel. Sometimes a sharp choice is missing. Sometimes marketing reaches the wrong people. And sometimes the technology makes further growth unnecessarily hard.
01
A promising audience isn't being reached yet.
02
What the organisation promises doesn't match what customers experience.
03
Customers voice a need that no clear offer answers yet.
04
Marketing and sales are working towards different goals.
05
Employee knowledge isn't being put to enough use.
06
A website, system or manual process is holding back conversion and scale.
We're not after a complete list of possibilities. We're after the choice that can create the most movement right now.
WHAT WE INVESTIGATE
We bring inside and outside together into one commercial picture.
Good commercial choices rarely start with new information. Usually the information is already there, spread across people, systems, customers and the market. We bring it together in one place, analyse it with AI and turn the outcomes into priorities and tasks together with you.
We call that way of working upMention Intelligence. It brings together information from the organisation, its customers and its market to support research, analysis and advice. Our people review the outcomes. It supports strategy, marketing and technology and is not a separate service you need to buy.
From inside
From outside
Organisation
Ambitions and commercial goals
Leadership and employees
Sales, marketing and service
Processes and systems
Results and financial information
Customers
Conversations and interviews
Reviews and customer questions
Needs and objections
The customer journey
Use of products or services
Market and competition
Competitors and positioning
Products, services and pricing
Market developments
Vacancies and investments
Online visibility
Digital environment
Search behaviour
Websites and platforms
Social media
AI answers and mentions
Public data sources
Every organisation is different. That's why we only investigate the information that helps make better commercial choices. Sometimes that's a conversation. Sometimes data. Usually both.
We combine insights from internal systems, conversations, customer feedback, online behaviour and public sources into one overview.
The way people work together is part of the research too.
Sometimes growth is not held back by the market or the technology, but by how responsibilities, decisions and expectations are divided inside an organisation.
Where it helps, we use organisational constellations to make the relationships between people, roles and decisions visible. With marketing constellations we look at how the offer, the target audience and the message relate to each other.
It is not a mandatory step and it is not therapy. It is a form of research we only use when the question calls for it. What comes up is always connected to business information and a concrete next step.
Every month we discuss what's been done, what's changing with customers and in the market, and what results are becoming visible. Then we decide what to keep, adjust or take on as the next priority.
01
Understand
We pull together the most important information.
02
Choose
We settle on one commercial priority.
03
Execute
We deploy strategy, marketing and technology.
04
Measure
We make visible what actually changes.
05
Learn
We look into why something is or isn't working.
06
Adjust
We update the plan for 30, 90 and 365 days.
Better together
They went before you.
/TECHNOLOGY
The pencil sketch stays. The processing gets lighter.
Custom kitchens sketched at the kitchen table, captured in the app right away.
“upMention helps you see the opportunities you don’t spot yourself, and translates them into a clear direction and concrete next steps.”
Frank Schel, owner
THIS IS HOW YOU GROW
Tell us where you're stuck.
Share where growth is falling behind or where work inside your organisation isn't coming together well. You don't need to know yet whether the answer lies in strategy, marketing or technology.